All Systems Operational

InsightIDR (US1) Operational
User Interface Operational
Event Collection Operational
Cloud Event Collection Operational
Event Processing Operational
API Operational
InsightIDR (US2) Operational
User Interface Operational
Event Collection Operational
Cloud Event Collection Operational
Event Processing Operational
API Operational
InsightIDR (US3) Operational
User Interface Operational
Event Collection Operational
Cloud Event Collection Operational
Event Processing Operational
API Operational
InsightIDR (CA) Operational
User Interface Operational
Event Collection Operational
Cloud Event Collection Operational
Event Processing Operational
API Operational
InsightIDR (EU) Operational
User Interface Operational
Event Collection Operational
Cloud Event Collection Operational
Event Processing Operational
API Operational
InsightIDR (AU) Operational
User Interface Operational
Event Collection Operational
Cloud Event Collection Operational
Event Processing Operational
API Operational
InsightIDR (AP) Operational
User Interface Operational
Event Collection Operational
Cloud Event Collection Operational
Event Processing Operational
API Operational
Log Search (US1) Operational
User Interface Operational
Event Processing Operational
Alerting Operational
API Operational
Archiving Operational
Log Search (US2) Operational
User Interface Operational
Event Processing Operational
Alerting Operational
API Operational
Archiving Operational
Log Search (US3) Operational
User Interface Operational
Event Processing Operational
Alerting Operational
API Operational
Archiving Operational
Log Search (CA) Operational
User Interface Operational
Event Processing Operational
Alerting Operational
API Operational
Archiving Operational
Log Search (EU) Operational
User Interface Operational
Event Processing ? Operational
Alerting Operational
API Operational
Archiving Operational
Log Search (AU) Operational
User Interface Operational
Event Processing Operational
Alerting Operational
API Operational
Archiving Operational
Log Search (AP) Operational
User Interface Operational
Event Processing Operational
Alerting Operational
API Operational
Archiving Operational
InsightVM (US1) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
Console Updates and License Activation ? Operational
InsightVM (US2) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
Console Updates and License Activation ? Operational
InsightVM (US3) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
Console Updates and License Activation ? Operational
InsightVM (CA) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
Console Updates and License Activation ? Operational
InsightVM (EU) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
Console Updates and License Activation ? Operational
InsightVM (AP) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
Console Updates and License Activation ? Operational
InsightVM (AU) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
Console Updates and License Activation ? Operational
AppSpider Operational
AppSpider OnDemand ? Operational
Webscantest.com ? Operational
Hackazon ? Operational
InsightAppSec (US1) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
On-Premise Engines ? Operational
InsightAppSec (US2) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
On-Premise Engines ? Operational
InsightAppSec (US3) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
On-Premise Engines ? Operational
InsightAppSec (CA) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
On-Premise Engines ? Operational
InsightAppSec (EU) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
On-Premise Engines ? Operational
InsightAppSec (AU) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
On-Premise Engines ? Operational
InsightAppSec (AP) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
On-Premise Engines ? Operational
InsightCloudSec (US1) Operational
User Interface Operational
Data Ingestion Operational
InsightCloudSec (US2) Operational
User Interface Operational
Data Ingestion Operational
InsightCloudSec (US3) Operational
User Interface Operational
Data Ingestion Operational
InsightCloudSec (CA) Operational
User Interface Operational
Data Ingestion Operational
InsightCloudSec (EU) Operational
User Interface Operational
Data Ingestion Operational
InsightCloudSec (AP) Operational
User Interface Operational
Data Ingestion Operational
InsightCloudSec (AU) Operational
User Interface Operational
Data Ingestion Operational
InsightConnect (US1) Operational
User Interface Operational
Workflow Execution Operational
API Operational
Data Ingestion Operational
InsightConnect (US2) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (US3) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (EU) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (CA) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (AU) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (AP) Operational
User Interface Operational
Workflow Execution Operational
API Operational
Rapid7 Services (US1) Operational
Rapid7 Services (US2) Operational
Rapid7 Services (US3) Operational
Rapid7 Services (EU) Operational
Rapid7 Services (AP) Operational
Rapid7 Services (CA) Operational
Rapid7 Services (AU) Operational
Extension Library ? Operational
Discuss Forum ? Operational
Nexpose Console Updates and License Activation ? Operational
Surface Command (US1) ? Operational
Threat Command (EU) Operational
API Operational
User Interface Operational
Threat Command (US) Operational
API Operational
User Interface Operational
Threat Command (AP) Operational
API Operational
User Interface Operational
Threat Command (CA) Operational
API Operational
User Interface Operational
Threat Command (AU) Operational
API Operational
User Interface Operational
Threat Intelligence Platform (EU) Operational
API Operational
User Interface Operational
Threat Intelligence Platform (US) Operational
API Operational
User Interface Operational
Threat Intelligence Platform (AP) Operational
API Operational
User Interface Operational
Threat Intelligence Platform (CA) Operational
API Operational
User Interface Operational
Threat Intelligence Platform (AU) Operational
API Operational
User Interface Operational
Vector Command (EU) ? Operational
API Operational
Vector Command (US) ? Operational
API Operational
Vector Command (AP) ? Operational
API Operational
Vector Command (CA) ? Operational
API Operational
Vector Command (AU) ? Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 12, 2025

No incidents reported today.

Jun 11, 2025
Basic alerts and PCQ dashboards impacted
Resolved - Alerts and PCQ metrics are now up to date. The issue is resolved.
Jun 11, 17:18 UTC
Monitoring - We identified and mitigated the issue. Alerts delay is now decreasing and it is expected to be completely cleared out between 16:30 and 17:00 UTC.
PCQ dashboards are now getting metrics populated with data again. Existing gaps in metrics will be also restored in the same time interval.
Jun 11, 16:17 UTC
Identified - We identified and mitigated the issue. Alerts delay is now decreasing and it is expected to be completely cleared out by 16:30 UTC.
PCQ dashboards are now getting metrics populated with data again. Existing gaps in metrics will be also restored by 16:30 UTC.
Jun 11, 14:43 UTC
Update - Investigation and efforts to resolve this issue are still ongoing.
Jun 11, 12:57 UTC
Investigating - We are investigating an issue that impacts Basic Custom Detection Rules and Pre-Computed Queries in InsightIDR.
Basic Custom Alerts will be delayed as a result of this issue, PCQ data will be unavailable as of 11:20 UTC.
Jun 11, 11:56 UTC
Jun 10, 2025
InsightConnect and Insight IDR Data collection and UI maintenance - US1
Completed - The scheduled maintenance has been completed.
Jun 10, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 08:00 UTC
Scheduled - InsightConnect and InsightIDR cloud data collection and UI capabilities in the US1 region will undergo maintenance at this time.
During this time workflows that rely on cloud connections or are triggered by internal platform connection (e.g. UBA or Detection triggers) may not start as expected.
Jun 9, 09:21 UTC
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Degradation in Cloud Event Source data collection and iCON availability in US1
Resolved - This incident has been resolved.

Intermittent degradation in cloud connectivity within InsightConnect workflows in the US-EAST-1 and EU-CENTRAL regions was observed and remediated.

Workflows that rely on cloud connections may have failed. Additionally, workflows triggered by internal platform connections may not have started as expected e.g UBA or Detections Triggers.

Remediation Steps
Workflow Jobs can be rerun by navigating to failed jobs section in iCON.
Jun 5, 16:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 5, 15:50 UTC
Update - We are continuing to work on a fix for this issue.
Jun 5, 15:48 UTC
Update - We are continuing to work on a fix for this issue.
Jun 5, 15:42 UTC
Update - We are continuing to work on a fix for this issue.
Jun 5, 15:37 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 5, 15:17 UTC
Update - We are continuing to investigate this issue.
Jun 5, 15:07 UTC
Investigating - We are currently investigating this issue.
Jun 5, 15:04 UTC
Jun 4, 2025
Data Platform Scheduled Maintenance - All regions
Completed - Scheduled maintenance is complete in all regions.
Jun 4, 09:13 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 4, 09:10 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 2, 08:16 UTC
Update - Scheduled event processing Maintenance complete in US2, US3, US3, CA, EU, AU, AP for all effected applications. Maintenance continues in US1.
Jun 2, 08:15 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 2, 08:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 08:00 UTC
Scheduled - The Rapid7 Data Platform will be undergoing maintenance at this time, during this time data ingestion may be delayed. User interfaces may be affected for the following experiences: Remediation Hub; IDR Alert Enrichment
May 27, 11:15 UTC
Jun 3, 2025
Delays in Investigation Creation
Resolved - We have resolved the underlying issue. All investigations are now back in-sync and should be present within InsightIDR.
All other backlogs are now cleared and systems are operating as normal.
If you identify any continuing issues, please raise them via your normal support channels.
Thank you for your patience
Jun 3, 21:49 UTC
Update - We have identified the cause of the issue. Additional capacity has been allocated to work through the backlog of events.

Creating new investigations can be delayed by up to four hours. Some existing investigations will experience similar delays with new alert indicators being added to the timeline.
Jun 3, 17:36 UTC
Update - We are continuing to investigate this issue.
Jun 3, 15:57 UTC
Investigating - We are still investigating the issue across IDR investigation creation workflows.
Alerts creation is not affected, although some updates to associate alerts to investigations may be impacted.
Further updates will be provided in due course
Jun 3, 15:56 UTC
Jun 2, 2025
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025
May 29, 2025

No incidents reported.

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