Monitoring - We are aware of an unexpected increase in the number of new investigations being created, starting at 11:00 AM UTC.
This was caused by a configuration error that briefly re-enabled a set of legacy detections. We have since disabled these detections and are working to identify and mitigate the impact on user dashboards.This issue impacts SIEM and Services customers.
Impact: Users may see a spike in noisy investigations created during this 2-hour window.
**Next Steps: We are currently evaluating a bulk cleanup for the noisy investigations.
Mar 11, 2026 - 15:36 UTC
Identified - We are aware of an unexpected increase in the number of new investigations being created, starting at 11:00 AM UTC.
This was caused by a configuration error that briefly re-enabled a set of legacy detections. We have since disabled these detections and are working to identify and mitigate the impact on user dashboards.This issue impacts SIEM and Services customers.
Impact: Users may see a spike in noisy investigations created during this 2-hour window.
Mar 11, 2026 - 15:09 UTC
Update - We are continuing to monitor and stabilise services as we navigate a vendor outage impacting customers in me-central-01.
For our VM customers, the following impact may be observed: - Dashboards and Query Builder not returning data - Inability to create new Goals / SLAs and Remediation Projects - 5XX responses from APIv4
Mar 09, 2026 - 06:22 UTC
Update - We are continuing to monitor for any further issues.
Mar 09, 2026 - 06:22 UTC
Update - We are continuing to monitor and stabilise services as we navigate a vendor outage impacting customers in me-central-01.
For our VM customers, the following impact may be observed: - Dashboards and Query Builder not returning data - Inability to create new Goals / SLAs and Remediation Projects - 5XX responses from APIv4
Mar 04, 2026 - 15:16 UTC
Update - We are continuing to monitor and stabilise services as we navigate a vendor outage impacting customers in me-central-01.
For our VM customers, the following impact may be observed: - Dashboards and Query Builder not returning data - Inability to create new Goals / SLAs and Remediation Projects - 5XX responses from APIv4
Mar 03, 2026 - 20:01 UTC
Update - We are continuing to monitor and stabilise services as we navigate a vendor outage impacting customers in me-central-01.
For our VM customers, the following impact may be observed: - Dashboards and Query Builder not returning data - Inability to create new Goals / SLAs and Remediation Projects - 5XX responses from APIv4
We will provide further updates as we have more information.
Mar 02, 2026 - 12:56 UTC
Update - We are continuing to monitor and stabilise services as we navigate a vendor outage impacting customers in me-central-01.
For our VM customers, the following impact may be observed: - Dashboards and Query Builder not returning data - Inability to create new Goals / SLAs and Remediation Projects - 5XX responses from APIv4
We will provide further updates as we have more information.
Mar 01, 2026 - 20:58 UTC
Monitoring - We are monitoring the effects of a Vendor Outage impacting customers in me-central-01 region, our engineering and support teams are actively monitoring and stabilising at this time.
Mar 01, 2026 - 14:05 UTC
We will be performing scheduled maintenance to support an update aimed at improving system stability. During this window, users may experience brief interruptions in Data Processing response times. We appreciate your patience and understanding as we complete this work to enhance platform reliability. Posted on
Mar 09, 2026 - 16:07 UTC
We will be performing scheduled maintenance on InsightConnect/Automation. During this time, you may experience brief interruptions or delays in data processing, user interface and APIs. No data loss will occur. Posted on
Mar 09, 2026 - 19:45 UTC
We will be performing scheduled maintenance on InsightConnect/Automation. During this time, you may experience brief interruptions or delays in data processing, user interface and APIs. No data loss will occur. Posted on
Mar 09, 2026 - 19:45 UTC
We will be performing scheduled maintenance on Application Security. During this time, customers may experience limited access.
Impact: Vulnerability Details may be intermittently unavailable, scan results may take longer to finalise during this timeframe.
We appreciate your patience and understanding as we work to improve the reliability and performance of our services. Posted on
Mar 04, 2026 - 13:53 UTC
We will be performing scheduled maintenance on InsightConnect/Automation. During this time, you may experience brief interruptions or delays in data processing, user interface and APIs. No data loss will occur. Posted on
Mar 09, 2026 - 19:46 UTC
We will be performing scheduled maintenance on Application Security. During this time, customers may experience limited access.
Impact: Vulnerability Details may be intermittently unavailable, scan results may take longer to finalise during this timeframe.
We appreciate your patience and understanding as we work to improve the reliability and performance of our services. Posted on
Mar 04, 2026 - 13:55 UTC
We will be performing scheduled maintenance on Application Security. During this time, customers may experience limited access.
Impact: Vulnerability Details may be intermittently unavailable, scan results may take longer to finalise during this timeframe.
We appreciate your patience and understanding as we work to improve the reliability and performance of our services. Posted on
Mar 04, 2026 - 13:57 UTC
We will be performing scheduled maintenance on Application Security. During this time, customers may experience limited access.
Impact: Vulnerability Details may be intermittently unavailable, scan results may take longer to finalise during this timeframe.
We appreciate your patience and understanding as we work to improve the reliability and performance of our services. Posted on
Mar 04, 2026 - 13:58 UTC
We will be performing scheduled maintenance on Application Security. During this time, customers may experience limited access.
Impact: Vulnerability Details may be intermittently unavailable, scan results may take longer to finalise during this timeframe.
We appreciate your patience and understanding as we work to improve the reliability and performance of our services. Posted on
Mar 04, 2026 - 13:59 UTC
We will be performing scheduled maintenance on Application Security. During this time, customers may experience limited access.
Impact: Vulnerability Details may be intermittently unavailable, scan results may take longer to finalise during this timeframe.
We appreciate your patience and understanding as we work to improve the reliability and performance of our services. Posted on
Mar 04, 2026 - 14:00 UTC
Completed -
The scheduled maintenance has been completed.
Mar 13, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 12:00 UTC
Scheduled -
We will be performing scheduled maintenance on InsightConnect/Automation. During this time, you may experience brief interruptions or delays in data processing, user interface and APIs. No data loss will occur.
Mar 9, 19:44 UTC
Completed -
The scheduled maintenance has been completed.
Mar 12, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 12:00 UTC
Scheduled -
We will be performing scheduled maintenance on InsightConnect/Automation. During this time, you may experience brief interruptions or delays in data processing, user interface and APIs. No data loss will occur.
Mar 9, 19:44 UTC
Completed -
The scheduled maintenance has been completed.
Mar 12, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 09:00 UTC
Scheduled -
The InsightIDR collectors will have patch upgrades rolled out in us-east-2, us-west-2, ca-central-1, ap-northeast-1, ap-southeast-2 regions. Data collection will temporarily stop during the upgrade but will be resumed again after successful deployment, with no loss of data. Event source edits may not be possible during this time.
Mar 10, 16:54 UTC
Completed -
The scheduled maintenance has been completed.
Mar 12, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 08:00 UTC
Scheduled -
We will be performing scheduled maintenance on InsightIDR/SIEM. During this time, you may experience brief interruptions or delays in event processing, user interface and APIs. No data loss will occur.
Mar 9, 14:27 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 12:00 UTC
Scheduled -
We will be performing scheduled maintenance on InsightConnect/Automation. During this time, you may experience brief interruptions or delays in data processing, user interface and APIs. No data loss will occur.
Mar 9, 19:32 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 17:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 09:00 UTC
Scheduled -
The InsightIDR collectors will have patch upgrades rolled out in both eu-central-1 and us-east-1 regions. Data collection will temporarily stop during the upgrade but will be resumed again after successful deployment, with no loss of data. Event source edits may not be possible during this time.
Mar 10, 16:52 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 08:00 UTC
Scheduled -
We will be performing scheduled maintenance on InsightIDR/SIEM. During this time, you may experience brief interruptions or delays in event processing, user interface and APIs. No data loss will occur.
Mar 9, 14:25 UTC
Completed -
The scheduled maintenance has been completed.
Mar 10, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 20:00 UTC
Scheduled -
We will be performing scheduled maintenance on InsightIDR/SIEM. During this time, you may experience brief interruptions or delays in event processing, user interface and APIs. No data loss will occur.
Mar 9, 14:23 UTC
Completed -
The scheduled maintenance has been completed.
Mar 10, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 12:00 UTC
Scheduled -
The InsightIDR collectors will have patch upgrades rolled out in both eu-central-1 and us-east-1 regions. Data collection will temporarily stop during the upgrade but will be resumed again after successful deployment, with no loss of data. Event source edits may not be possible during this time.
Mar 9, 11:47 UTC
Completed -
The scheduled maintenance has been completed.
Mar 10, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 09:00 UTC
Scheduled -
We will be performing scheduled maintenance on InsightIDR/SIEM. During this time, you may experience brief interruptions or delays in event processing, user interface and APIs. No data loss will occur.
Mar 9, 14:19 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 10:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Feb 26, 15:28 UTC
Scheduled -
We will be performing scheduled maintenance to support an update aimed at improving system stability. During this window, users may experience brief interruptions in Data Processing response times. We appreciate your patience and understanding as we complete this work to enhance platform reliability.
Feb 26, 15:10 UTC
Completed -
The scheduled maintenance has been completed.
Mar 4, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 18:00 UTC
Scheduled -
We will be performing scheduled maintenance for our Hosted InsightVM - Group 3 Maintenance. During this window, services related to this component may be temporarily unavailable.
Feb 25, 08:00 UTC
Completed -
The scheduled maintenance has been completed.
Mar 4, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 12:00 UTC
Scheduled -
We will be performing scheduled maintenance for our Hosted InsightVM - Group 2 Maintenance. During this window, services related to this component may be temporarily unavailable.
Feb 25, 08:00 UTC
Completed -
The scheduled maintenance has been completed.
Mar 4, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 09:00 UTC
Scheduled -
We will be performing scheduled maintenance for our Hosted InsightVM - Group 1 Maintenance. During this window, services related to this component may be temporarily unavailable.
Feb 25, 08:00 UTC
Resolved -
This incident has been resolved.
Mar 3, 02:07 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 3, 01:07 UTC
Investigating -
We are currently investigating an issue within Vulnerability Management specifically affecting our US2 customers. During this time, you may experience login failures in Exposure Analytics or receive errors when calling the Public v4 API.
Our engineering teams are actively working to identify the cause and restore normal service.
Impacted Region: US2
First Noticed: March 3, 2026 @ 00:12 UTC
Updates will be posted here as they become available.
Mar 3, 00:53 UTC
Completed -
The scheduled maintenance has been completed.
Mar 2, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 10:00 UTC
Scheduled -
We will be performing scheduled maintenance to support an update aimed at improving system stability. During this window, users may experience brief interruptions in Data Processing response times. We appreciate your patience and understanding as we complete this work to enhance platform reliability.
Feb 23, 12:24 UTC
Completed -
The scheduled maintenance has been completed.
Mar 1, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 18:00 UTC
Scheduled -
We will be performing scheduled maintenance for our Hosted InsightVM - Group 6 Maintenance. During this window, services related to this component may be temporarily unavailable.
Feb 25, 08:00 UTC
Completed -
The scheduled maintenance has been completed.
Mar 1, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 12:00 UTC
Scheduled -
We will be performing scheduled maintenance for our Hosted InsightVM - Group 5 Maintenance. During this window, services related to this component may be temporarily unavailable.
Feb 25, 08:00 UTC
Completed -
The scheduled maintenance has been completed.
Mar 1, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 09:00 UTC
Scheduled -
We will be performing scheduled maintenance for our Hosted InsightVM - Group 4 Maintenance. During this window, services related to this component may be temporarily unavailable.
Feb 25, 08:00 UTC