InsightOps / Logentries / InsightIDR (EU) - Delayed Ingestion
Update - Data in the backlog continues to be processed. Any delayed log lines will show up automatically in your account in the correct order.
Aug 22, 22:20 UTC
Update - We continue to process the data backlog. Any delayed log lines will show up automatically in your account in the correct order.
Aug 22, 01:13 UTC
Update - Data is being processed in realtime. Ingestion of the backlog data is progressing.
Aug 21, 14:28 UTC
Monitoring - Data is being processed in realtime. The backlog accumulated during the incident is being processed.
Aug 20, 23:30 UTC
Update - We are continuing to investigate this issue.
Aug 20, 10:29 UTC
Update - We are continuing to investigate this issue.
Aug 20, 10:17 UTC
Investigating - We are currently investigating this issue.
Aug 20, 09:14 UTC
InsightIDR (US) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
API Operational
InsightIDR (CA) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
API Operational
InsightIDR (EU) Partial Outage
User Interface Operational
Event Collection ? Partial Outage
Event Processing Operational
API Operational
InsightIDR (AU) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
API Operational
InsightIDR (AP) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
API Operational
InsightOps (US) Operational
User Interface Operational
Data Ingestion Operational
Alerting Operational
InsightOps (CA) Operational
User Interface Operational
Data Ingestion Operational
Alerting Operational
InsightOps (EU) / Logentries Degraded Performance
User Interface Operational
Data Ingestion ? Degraded Performance
Alerting Degraded Performance
InsightOps (AU) Operational
User Interface Operational
Data Ingestion Operational
Alerting Operational
InsightOps (AP) Operational
User Interface Operational
Data Ingestion Operational
Alerting Operational
InsightVM (US) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
InsightVM (CA) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
InsightVM (EU) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
InsightVM (AP) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
InsightVM (AU) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
AppSpider Operational
AppSpider OnDemand ? Operational
Webscantest.com ? Operational
Hackazon ? Operational
InsightAppSec (US) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
InsightAppSec (CA) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
InsightAppSec (EU) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
InsightAppSec (AU) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
InsightAppSec (AP) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
InsightConnect (US) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (EU) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (CA) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (AU) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (AP) Operational
User Interface Operational
Workflow Execution Operational
API Operational
Rapid7 Services (US) Operational
Rapid7 Services (EU) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 20, 2019
Web application outage of InsightConnect
Resolved - Folks, thanks for bearing with us during today's outage. We are marking all systems as operational now, as of 6pm EST.
Aug 20, 22:00 UTC
Monitoring - We believe we found the issue and the system appears to be starting to run normally again. We are monitoring cautiously.
Aug 20, 21:39 UTC
Update - We are continuing to investigate this issue.
Aug 20, 16:41 UTC
Update - We are continuing to investigate this issue.
Aug 20, 16:31 UTC
Investigating - We are aware of a developing situation involving a full page application of InsightConnect.
Aug 20, 15:56 UTC
InsightConnect service outage
Resolved - Canada region is working normally.
Aug 20, 21:38 UTC
Identified - We believe we have identified the issue and are cautiously monitoring uptime. Thanks for sticking with us.
Aug 20, 21:36 UTC
Update - Still investigating (4:45pm EST) - we may be close to identifying the problem, and have ruled out many other potential causes along the way. Hang tight with us.
Aug 20, 20:45 UTC
Update - As of 3:55pm EST, we are still experiencing a significant outage in our US instance. Keep hanging tight.
Aug 20, 19:55 UTC
Update - Hey folks - we are still investigating this issue as of 3:15pm EST. Sorry for the downtime, all hands are on deck.
Aug 20, 19:13 UTC
Update - We are continuing to investigate this issue.
Aug 20, 17:20 UTC
Update - We are continuing to investigate this issue.
Aug 20, 17:15 UTC
Investigating - We are currently investigating this issue.
Aug 20, 16:40 UTC
Aug 19, 2019
InsightAppSec (US) - Search Functionality Upgrade
Completed - The scheduled maintenance has been completed.
Aug 19, 11:00 UTC
Update - Update taking slightly longer than expected, Search functionality maybe affected.
Aug 19, 10:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 09:00 UTC
Scheduled - We will be going through a scheduled maintenance at this time. InsightAppSec (US) search functionality may not work as expected during this time
Aug 14, 10:50 UTC
InsightAppSec (CA) - Search Functionality Upgrade
Completed - The scheduled maintenance has been completed.
Aug 19, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 07:00 UTC
Scheduled - We will be going through a scheduled maintenance at this time. InsightAppSec (CA) search functionality may not work as expected during this time
Aug 14, 10:49 UTC
Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019
Investigating slow / stuck job steps
Resolved - Operations appear to be running normally again. Please do not hesitate to contact support if you believe your jobs are not processing as expected.
Aug 16, 22:23 UTC
Investigating - We are currently investigating issues that appear to cause jobs to fail intermittently.
Aug 16, 21:27 UTC
InsightAppSec (EU) - Search Functionality Upgrade
Completed - The scheduled maintenance has been completed.
Aug 16, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 18:00 UTC
Scheduled - We will be going through a scheduled maintenance at this time. InsightAppSec (EU) search functionality may not work as expected during this time
Aug 14, 10:47 UTC
InsightAppSec (AU) - Search Functionality Upgrade
Completed - The scheduled maintenance has been completed.
Aug 16, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 11:00 UTC
Scheduled - We will be going through a scheduled maintenance at this time. InsightAppSec (AU) search functionality may not work as expected during this time
Aug 14, 10:46 UTC
InsightAppSec (AP) - Search Functionality Upgrade
Completed - The scheduled maintenance has been completed.
Aug 16, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 09:00 UTC
Scheduled - We will be going through a scheduled maintenance at this time. InsightAppSec (AP) search functionality may not work as expected during this time
Aug 14, 10:44 UTC
Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

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