In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 2024 - 20:00 UTC
Scheduled - InsightIDR is undergoing scheduled maintenance. During this time, you may experience brief interruptions or delays in event processing, user interface, and APIs. No data loss will occur.
Jun 18, 2024 20:00-22:00 UTC
InsightIDR (US1) Operational
User Interface Operational
Event Collection Operational
Cloud Event Collection Operational
Event Processing Operational
API Operational
InsightIDR (US2) Operational
User Interface Operational
Event Collection Operational
Cloud Event Collection Operational
Event Processing Operational
API Operational
InsightIDR (US3) Operational
User Interface Operational
Event Collection Operational
Cloud Event Collection Operational
Event Processing Operational
API Operational
InsightIDR (CA) Operational
User Interface Operational
Event Collection Operational
Cloud Event Collection Operational
Event Processing Operational
API Operational
InsightIDR (EU) Under Maintenance
User Interface Under Maintenance
Event Collection Operational
Cloud Event Collection Operational
Event Processing Under Maintenance
API Under Maintenance
InsightIDR (AU) Operational
User Interface Operational
Event Collection Operational
Cloud Event Collection Operational
Event Processing Operational
API Operational
InsightIDR (AP) Operational
User Interface Operational
Event Collection Operational
Cloud Event Collection Operational
Event Processing Operational
API Operational
Log Search (US1) Operational
User Interface Operational
Event Processing Operational
Alerting Operational
API Operational
Archiving Operational
Log Search (US2) Operational
User Interface Operational
Event Processing Operational
Alerting Operational
API Operational
Archiving Operational
Log Search (US3) Operational
User Interface Operational
Event Processing Operational
Alerting Operational
API Operational
Archiving Operational
Log Search (CA) Operational
User Interface Operational
Event Processing Operational
Alerting Operational
API Operational
Archiving Operational
Log Search (EU) Operational
User Interface Operational
Event Processing ? Operational
Alerting Operational
API Operational
Archiving Operational
Log Search (AU) Operational
User Interface Operational
Event Processing Operational
Alerting Operational
API Operational
Archiving Operational
Log Search (AP) Operational
User Interface Operational
Event Processing Operational
Alerting Operational
API Operational
Archiving Operational
InsightVM (US1) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
Console Updates and License Activation ? Operational
InsightVM (US2) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
Console Updates and License Activation ? Operational
InsightVM (US3) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
Console Updates and License Activation ? Operational
InsightVM (CA) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
Console Updates and License Activation ? Operational
InsightVM (EU) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
Console Updates and License Activation ? Operational
InsightVM (AP) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
Console Updates and License Activation ? Operational
InsightVM (AU) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
Console Updates and License Activation ? Operational
AppSpider Operational
AppSpider OnDemand ? Operational
Webscantest.com ? Operational
Hackazon ? Operational
InsightAppSec (US1) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
On-Premise Engines ? Operational
InsightAppSec (US2) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
On-Premise Engines ? Operational
InsightAppSec (US3) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
On-Premise Engines ? Operational
InsightAppSec (CA) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
On-Premise Engines ? Operational
InsightAppSec (EU) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
On-Premise Engines ? Operational
InsightAppSec (AU) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
On-Premise Engines ? Operational
InsightAppSec (AP) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
On-Premise Engines ? Operational
InsightCloudSec (US1) Operational
User Interface Operational
Data Ingestion Operational
InsightCloudSec (US2) Operational
User Interface Operational
Data Ingestion Operational
InsightCloudSec (US3) Operational
User Interface Operational
Data Ingestion Operational
InsightCloudSec (CA) Operational
User Interface Operational
Data Ingestion Operational
InsightCloudSec (EU) Operational
User Interface Operational
Data Ingestion Operational
InsightCloudSec (AP) Operational
User Interface Operational
Data Ingestion Operational
InsightCloudSec (AU) Operational
User Interface Operational
Data Ingestion Operational
InsightConnect (US1) Operational
User Interface Operational
Workflow Execution Operational
API Operational
Data Ingestion Operational
InsightConnect (US2) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (US3) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (EU) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (CA) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (AU) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (AP) Operational
User Interface Operational
Workflow Execution Operational
API Operational
tCell (US1) Operational
User Interface Operational
Event Processing Operational
API Operational
Notifications Operational
tCell (US2) Operational
User Interface Operational
Event Processing Operational
API Operational
Notifications Operational
tCell (US3) Operational
User Interface Operational
Event Processing Operational
API Operational
Notifications Operational
tCell (EU) Operational
User Interface Operational
Event Processing Operational
API Operational
Notifications Operational
Rapid7 Services (US1) Operational
Rapid7 Services (US2) Operational
Rapid7 Services (US3) Operational
Rapid7 Services (EU) Operational
Rapid7 Services (AP) Operational
Rapid7 Services (CA) Operational
Rapid7 Services (AU) Operational
Extension Library ? Operational
Discuss Forum ? Operational
Nexpose Console Updates and License Activation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The Rapid7 Data Platform will be undergoing maintenance at this time. User interfaces may be affected for the following experiences:

Executive Risk View, Agent Based Policy CSV Export Via Report Creation Wizard, Agent policy dashboards and InsightCloudSec Windows OS Host Assessment

The maintenance window is scheduled for 3h, however, the individual customer impact per region should be significantly less.

Posted on Jun 18, 2024 - 13:59 UTC
Past Incidents
Jun 18, 2024
Completed - The scheduled maintenance has been completed.
Jun 18, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 08:00 UTC
Scheduled - The Rapid7 Data Platform will be undergoing maintenance at this time. User interfaces may be affected for the following experiences:

Executive Risk View, Agent Based Policy CSV Export Via Report Creation Wizard, Agent policy dashboards and InsightCloudSec Windows OS Host Assessment

The maintenance window is scheduled for 3h, however, the individual customer impact per region should be significantly less.

Jun 13, 12:01 UTC
Jun 17, 2024
Completed - The scheduled maintenance has been completed.
Jun 17, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 08:00 UTC
Scheduled - During the maintenance window, internal components will be updated.
Customer API call and actions may fail or be delayed briefly resulting in transient errors in the affected regions.
Please retry any failed request after the maintenance has concluded.

Jun 14, 14:52 UTC
Jun 16, 2024

No incidents reported.

Jun 15, 2024
Completed - The scheduled maintenance has been completed.
Jun 15, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 06:00 UTC
Scheduled - Maintenance for the Insight Platform is scheduled for June 15, 2024, at 2:00 am to 6:00 am ET / 6:00 am to 11:00 am UTC

This maintenance will take approximately 4 hours and may temporarily impact your ability to access Insight Platform and related products and services. If you are unable to log in during this maintenance window, your access will be reinstated as quickly as possible.

Jun 13, 10:22 UTC
Jun 14, 2024
Completed - The scheduled maintenance has been completed.
Jun 14, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 12:00 UTC
Scheduled - Maintenance for InsightIDR is scheduled at 9am EST on Thursday, 13 June 2024. Users should not be affected. However, there is a possibility of users seeing duplicated alerts for the last 2 days in the case of a rollback, in the case of a rollback an update will be provided here to expect duplicated alerts. Maintenance window is scheduled for 4 hours.
Jun 13, 09:12 UTC
Completed - The scheduled maintenance has been completed.
Jun 14, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 22:00 UTC
Scheduled - InsightCloudSec will be undergoing database maintenance at this time. User interface may be affected, however, data ingestion will not be affected. Maintenance window is scheduled for 3h, however, individual customer environments will only be affected for approximately 5m during this window. Phase 2 will affect roughly 50% of customers in this region
Jun 11, 15:22 UTC
Jun 13, 2024
Completed - The scheduled maintenance has been completed.
Jun 13, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 10:00 UTC
Scheduled - InsightVM is undergoing maintenance, during this time users sessions may be expired requiring the user to login.
Jun 12, 09:34 UTC
Jun 12, 2024
Completed - The scheduled maintenance has been completed.
Jun 12, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 12:00 UTC
Scheduled - Maintenance for InsightAppSec is scheduled at 12pm UTC on Wednesday, 12 June 2024. Access to the product will be significantly disrupted at this time. Additionally, a system wide blackout will be in place, this will pause all running scans and prevent new or scheduled scans from running. We expect maintenance to be completed by 2pm UTC
Jun 7, 10:36 UTC
Completed - The scheduled maintenance has been completed.
Jun 12, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 10:00 UTC
Scheduled - Maintenance for InsightAppSec is scheduled at 10am UTC on Wednesday, 12 June 2024. Access to the product will be significantly disrupted at this time. Additionally, a system wide blackout will be in place, this will pause all running scans and prevent new or scheduled scans from running. We expect maintenance to be completed by 12pm UTC
Jun 7, 10:34 UTC
Completed - The scheduled maintenance has been completed.
Jun 12, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 08:00 UTC
Scheduled - Maintenance for InsightAppSec is scheduled at 8am UTC on Wednesday, 12 June 2024. Access to the product will be significantly disrupted at this time. Additionally, a system wide blackout will be in place, this will pause all running scans and prevent new or scheduled scans from running. We expect maintenance to be completed by 10am UTC
Jun 7, 10:31 UTC
Completed - The scheduled maintenance has been completed.
Jun 12, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 06:00 UTC
Scheduled - Maintenance for InsightAppSec is scheduled at 6am UTC on Wednesday, 12 June 2024. Access to the product will be significantly disrupted at this time. Additionally, a system wide blackout will be in place, this will pause all running scans and prevent new or scheduled scans from running. We expect maintenance to be completed by 8am UTC
Jun 7, 10:29 UTC
Jun 11, 2024
Completed - The scheduled maintenance has been completed.
Jun 11, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 17:00 UTC
Scheduled - Maintenance for InsightAppSec is scheduled at 5pm UTC on Tuesday, 11 June 2024. Access to the product will be significantly disrupted at this time. Additionally, a system wide blackout will be in place, this will pause all running scans and prevent new or scheduled scans from running. We expect maintenance to be completed by 7pm UTC
Jun 7, 10:28 UTC
Completed - The scheduled maintenance has been completed.
Jun 11, 17:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 15:00 UTC
Scheduled - Maintenance for InsightAppSec is scheduled at 3pm UTC on Tuesday, 11 June 2024. Access to the product will be significantly disrupted at this time. Additionally, a system wide blackout will be in place, this will pause all running scans and prevent new or scheduled scans from running. We expect maintenance to be completed by 5pm UTC
Jun 7, 10:27 UTC
Completed - The scheduled maintenance has been completed.
Jun 11, 15:15 UTC
Update - Maintenance is taking slightly longer than anticipated. The blackout will be in place for an additional 15 minutes and conclude at 3:15 UTC
Jun 11, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 13:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 7, 10:36 UTC
Scheduled - Maintenance for InsightAppSec is scheduled at 1pm UTC on Tuesday, 11 June 2024. Access to the product will be significantly disrupted at this time. Additionally, a system wide blackout will be in place, this will pause all running scans and prevent new or scheduled scans from running. We expect maintenance to be completed by 3pm UTC
Jun 7, 10:26 UTC
Jun 10, 2024
Completed - The scheduled maintenance has been completed.
Jun 10, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 09:00 UTC
Scheduled - Platform Hosted Velociraptor will be undergoing maintenance at this time in AU region. During this time, the Platform Hosted Velociraptor UI may be unavailable to users
Jun 7, 09:39 UTC
Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024
Completed - The scheduled maintenance has been completed.
Jun 7, 02:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 23:15 UTC
Scheduled - InsightCloudSec will be undergoing database maintenance at this time. User interface may be affected, however, data ingestion will not be affected. Maintenance window is scheduled for 3h, however, individual customer environments will only be affected for approximately 5m during this window. Phase 1 will affect roughly 50% of customers in this region
Jun 4, 14:56 UTC
Jun 6, 2024
Completed - The scheduled maintenance has been completed.
Jun 6, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 15:00 UTC
Scheduled - We will be undergoing a schedule maintenance of the collector service. Contact Rapid7 Support if you have any further questions.
Jun 4, 13:58 UTC
Completed - The scheduled maintenance has been completed.
Jun 6, 13:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 09:00 UTC
Scheduled - Platform Hosted Velociraptor will be undergoing maintenance at this time in AU region. During this time, the Platform Hosted Velociraptor UI may be unavailable to users.
Jun 5, 20:47 UTC
Jun 5, 2024
Completed - The scheduled maintenance has been completed.
Jun 5, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 14:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 5, 12:57 UTC
Completed - The scheduled maintenance has been completed.
Jun 5, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 12:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. There should be no impact to data collection but we suggest checking the status of your collector. If you have any queries please contact Rapid7 support.
Jun 4, 13:58 UTC
Completed - The scheduled maintenance has been completed.
Jun 5, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 09:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. There should be no impact to data collection but we suggest checking the status of your collector. If you have any queries please contact Rapid7 support.
Jun 4, 13:55 UTC
Jun 4, 2024

No incidents reported.