Rapid7 Status

All Systems Operational

InsightIDR (US) Operational

User Interface Operational

Event Collection Operational

Event Processing Operational

API Operational

InsightIDR (CA) Operational

User Interface Operational

Event Collection Operational

Event Processing Operational

API Operational

InsightIDR (EU) Operational

User Interface Operational

Event Collection Operational

Event Processing Operational

API Operational

InsightIDR (AU) Operational

User Interface Operational

Event Collection Operational

Event Processing Operational

API Operational

InsightIDR (AP) Operational

User Interface Operational

Event Collection Operational

Event Processing Operational

API Operational

InsightOps (US) Operational

User Interface Operational

Data Ingestion Operational

Alerting Operational

InsightOps (CA) Operational

User Interface Operational

Data Ingestion Operational

Alerting Operational

InsightOps (EU) / Logentries Operational

User Interface Operational

Data Ingestion Operational

Alerting Operational

InsightOps (AU) Operational

User Interface Operational

Data Ingestion Operational

Alerting Operational

InsightOps (AP) Operational

User Interface Operational

Data Ingestion Operational

Alerting Operational

InsightVM (US) Operational

User Interface Operational

Event Collection Operational

Event Processing Operational

InsightVM (CA) Operational

User Interface Operational

Event Collection Operational

Event Processing Operational

InsightVM (EU) Operational

User Interface Operational

Event Collection Operational

Event Processing Operational

InsightVM (AP) Operational

User Interface Operational

Event Collection Operational

Event Processing Operational

InsightVM (AU) Operational

User Interface Operational

Event Collection Operational

Event Processing Operational

AppSpider Operational

AppSpider OnDemand Operational

Webscantest.com Operational

Hackazon Operational

InsightAppSec (US) Operational

User Interface Operational

Scheduling Operational

Cloud Engines Operational

API Operational

Data Ingestion Operational

InsightAppSec (CA) Operational

User Interface Operational

Scheduling Operational

Cloud Engines Operational

API Operational

Data Ingestion Operational

InsightAppSec (EU) Operational

User Interface Operational

Scheduling Operational

Cloud Engines Operational

API Operational

Data Ingestion Operational

InsightAppSec (AU) Operational

User Interface Operational

Scheduling Operational

Cloud Engines Operational

API Operational

Data Ingestion Operational

InsightAppSec (AP) Operational

User Interface Operational

Scheduling Operational

Cloud Engines Operational

API Operational

Data Ingestion Operational

InsightConnect (US) Operational

User Interface Operational

Workflow Execution Operational

API Operational

InsightConnect (EU) Operational

User Interface Operational

Workflow Execution Operational

API Operational

InsightConnect (CA) Operational

User Interface Operational

Workflow Execution Operational

API Operational

InsightConnect (AU) Operational

User Interface Operational

Workflow Execution Operational

API Operational

InsightConnect (AP) Operational

User Interface Operational

Workflow Execution Operational

API Operational

tCell (US) Operational

User Interface Operational

Event Processing Operational

API Operational

Notifications Operational

Rapid7 Services (US) Operational

Rapid7 Services (EU) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

InsightAppSec - Scheduled Maintenance Oct 22, 08:00-10:00 UTC

InsightAppSec will be undergoing scheduled maintenance at this time. During this time login and certain pages may become unavailable.
Posted on Oct 19, 17:04 UTC

Past Incidents

Oct 21, 2020

No incidents reported today.

Oct 20, 2020

InsightConnect: Intermittent Issue Accessing The UI

Resolved - This incident has been resolved.
Oct 20, 21:55 UTC

Monitoring - We have deployed a fix. We are monitoring the issue.
Oct 20, 20:44 UTC

Identified - Some customers might have issues accessing the InsightConnect User Interface. Fixes have been identified. Will update the status page once the fixes have been deployed.
Oct 20, 18:43 UTC

Insight Network Sensor Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 20, 15:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 15:00 UTC

Scheduled - We are rolling out maintenance updates over the next 24 hours for the Insight Network Sensors. During this time you may see a gap in network data collection for 1-2 minutes as the updates get applied.
Oct 19, 14:18 UTC

Oct 19, 2020

Insight Agent - Scheduled Maintenance (US)

Completed - The scheduled maintenance has been completed.
Oct 19, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 22:00 UTC

Scheduled - We will be undergoing scheduled maintenance at this time. Insight Agent collection in the US region will be potentially impacted during this time.
Oct 19, 13:22 UTC

Insight Agent - Scheduled Maintenance (US)

Completed - The scheduled maintenance has been completed.
Oct 19, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 10:00 UTC

Scheduled - We will be undergoing scheduled maintenance at this time. Insight Agent collection in the US region will be potentially impacted during this time.
Oct 8, 20:43 UTC

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

Insight Agent - Scheduled Maintenance (CA)

Completed - The scheduled maintenance has been completed.
Oct 16, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 22:00 UTC

Scheduled - We will be undergoing scheduled maintenance at this time. Insight Agent collection in the CA region will be potentially impacted during this time.
Oct 8, 20:42 UTC

InsightIDR US - Service Degradation

Resolved - This issue has been resolved and all data is flowing normally.
Oct 16, 22:10 UTC

Update - We are continuing to work on a fix for this issue.
Oct 16, 17:08 UTC

Identified - The team is currently aware of an issue which is affecting event sources and collector configuration and data upload from collectors in the US region. Some customers may not be able to see their collector page in the product, and some logs may be delayed in being processed. A fix is currently in progress and we expect that normal operations should resume shortly.
Oct 16, 17:07 UTC

InsightConnect: Slack Integration Service Degradation

Resolved - This incident has been resolved.
Oct 16, 20:09 UTC

Monitoring - Slack has indicated that while they are continuing to work towards a resolution, there should be little to no continued customer impact. We are continuing to monitor the situation.
Oct 16, 17:41 UTC

Investigating - Workflows leveraging the Slack Integration are experiencing issues due to a Slack service degradation. We are continuing to monitor the situation.
Oct 16, 14:21 UTC

Insight Agent - Scheduled Maintenance (AP)

Completed - The scheduled maintenance has been completed.
Oct 16, 02:37 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 14:30 UTC

Scheduled - We will be undergoing scheduled maintenance at this time. Insight Agent collection in the AP region will be potentially impacted during this time.
Oct 8, 20:40 UTC

Oct 15, 2020

Oct 14, 2020

InsightIDR CA - Service Degradation

Resolved - This issue has been resolved and all systems are again functioning normally.
Oct 14, 21:37 UTC

Identified - The team is currently aware of an issue that's affecting the creation of some types of new alerts. The issue is under investigation and the backlog of alerts will be generated when the issue is resolved.
Oct 14, 20:28 UTC

Platform Agent Management Service Degradation

Resolved - Service returned to normal for the affected customers.
Oct 14, 19:06 UTC

Monitoring - A fix has been deployed. We are currently monitoring to ensure all affected systems remain stable.
Oct 14, 19:03 UTC

Identified - The issue has been identified and we are implementing a fix.
Oct 14, 18:57 UTC

Investigating - The team is currently investigating an issue which is preventing filters from loading in Platform Agent Management for certain customers. This only affects the filtering and search capabilities for those customers.
Oct 14, 18:27 UTC

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

InsightIDR US - Partial Degradation

Resolved - This incident has been resolved.
Oct 9, 22:00 UTC

Identified - The team is currently aware of an issue which is slowing processing of ABA alerts, which may cause a delay in the delivery of ABA alerts. All other data is being processed normally and no data is being lost. We are working on this issue and will update the status as it is resolved.
Oct 9, 15:46 UTC

Insight IDR - Service Degradation

Resolved - This incident has been resolved.
Oct 9, 00:46 UTC

Monitoring - We have fixed the issue and monitoring our infrastructure as normal data processing resumes.
Oct 8, 20:36 UTC

Investigating - We are currently investigating an issue that is causing logs from appearing in log search for an extended period of time. We will provide updates as they become available.
Oct 8, 18:49 UTC

Oct 8, 2020

Oct 7, 2020

InsightIDR US - Service Degradation

Resolved - This incident has been resolved and all systems are functioning normally.
Oct 7, 21:03 UTC

Investigating - The team is currently aware of an issue which is affecting the loading of InsightIDR in the browser. We are investigating and will update this ticket as we work towards a resolution.
Oct 7, 20:51 UTC

Agent Upload Outage

Resolved - This incident has been resolved.
Oct 7, 00:46 UTC

Update - We are continuing to work on a fix for this issue.
Oct 7, 00:16 UTC

Identified - We are experiencing an outage impacting all agent data for the Insight Platform. Agent data will be delayed from being uploaded to the Platform until the outage is repaired. Our engineers are working on the problem and we will update here as the situation evolves.
Oct 6, 23:54 UTC