Rapid7 Status

All Systems Operational

InsightIDR (US) Operational

User Interface Operational

Event Collection Operational

Event Processing Operational

API Operational

InsightIDR (CA) Operational

User Interface Operational

Event Collection Operational

Event Processing Operational

API Operational

InsightIDR (EU) Operational

User Interface Operational

Event Collection Operational

Event Processing Operational

API Operational

InsightIDR (AU) Operational

User Interface Operational

Event Collection Operational

Event Processing Operational

API Operational

InsightIDR (AP) Operational

User Interface Operational

Event Collection Operational

Event Processing Operational

API Operational

InsightOps (US) Operational

User Interface Operational

Data Ingestion Operational

Alerting Operational

InsightOps (CA) Operational

User Interface Operational

Data Ingestion Operational

Alerting Operational

InsightOps (EU) / Logentries Operational

User Interface Operational

Data Ingestion Operational

Alerting Operational

InsightOps (AU) Operational

User Interface Operational

Data Ingestion Operational

Alerting Operational

InsightOps (AP) Operational

User Interface Operational

Data Ingestion Operational

Alerting Operational

InsightVM (US) Operational

User Interface Operational

Event Collection Operational

Event Processing Operational

InsightVM (CA) Operational

User Interface Operational

Event Collection Operational

Event Processing Operational

InsightVM (EU) Operational

User Interface Operational

Event Collection Operational

Event Processing Operational

InsightVM (AP) Operational

User Interface Operational

Event Collection Operational

Event Processing Operational

InsightVM (AU) Operational

User Interface Operational

Event Collection Operational

Event Processing Operational

AppSpider Operational

AppSpider OnDemand Operational

Webscantest.com Operational

Hackazon Operational

InsightAppSec (US) Operational

User Interface Operational

Scheduling Operational

Cloud Engines Operational

InsightAppSec (CA) Operational

User Interface Operational

Scheduling Operational

Cloud Engines Operational

InsightAppSec (EU) Operational

User Interface Operational

Scheduling Operational

Cloud Engines Operational

InsightAppSec (AU) Operational

User Interface Operational

Scheduling Operational

Cloud Engines Operational

InsightAppSec (AP) Operational

User Interface Operational

Scheduling Operational

Cloud Engines Operational

InsightConnect (US) Operational

User Interface Operational

Workflow Execution Operational

API Operational

InsightConnect (EU) Operational

User Interface Operational

Workflow Execution Operational

API Operational

InsightConnect (CA) Operational

User Interface Operational

Workflow Execution Operational

API Operational

InsightConnect (AU) Operational

User Interface Operational

Workflow Execution Operational

API Operational

InsightConnect (AP) Operational

User Interface Operational

Workflow Execution Operational

API Operational

InsightPhish (US) - BETA Operational

User Interface Operational

Mail Delivery Operational

Phish Reporting Operational

Rapid7 Services (US) Operational

Rapid7 Services (EU) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 26, 2019

No incidents reported today.

Apr 25, 2019

Insight Platform (AP) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Apr 25, 17:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 17:00 UTC

Scheduled - Our engineering team will be improving our infrastructure to better serve our customers. During the maintenance window, customers in the Tokyo region may not be able to login to InsightIDR, InsightOPS, InsightAppSec, InsightVM, InsightConnect, or Services Portal and some public APIs may return temporary errors. We anticipate that the inability to login will only last for 5-10 minutes.
Apr 23, 19:05 UTC

Apr 24, 2019

No incidents reported.

Apr 23, 2019

Agent Management (US) - Degraded Performance

Resolved - This incident has been resolved.
Apr 23, 12:41 UTC

Monitoring - A fix has been implemented and we are monitoring the result.
Apr 23, 12:20 UTC

Investigating - The team is currently aware of an issue causing the Agent Management page, accessible from Platform Home, to fail to load filters. We are investigating the issue and require some down time to provide a solution. If you are affected by any such problems please open a support ticket.
Apr 23, 10:50 UTC

Apr 22, 2019

No incidents reported.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

InsightIDR US - Event processing is delayed for some customers

Resolved - This incident has been resolved.
Apr 16, 19:24 UTC

Investigating - We are currently investigating issues in our event collection system. Some customers may experience delayed events.
Apr 16, 16:16 UTC

InsightIDR US - Event collection is delayed for some customers

Resolved - This incident has been resolved.
Apr 16, 15:35 UTC

Update - We are continuing to work on a fix for this issue.
Apr 16, 15:31 UTC

Identified - We are currently investigating issues in our event processing system. Some customers may experience delayed events.
Apr 16, 13:51 UTC

InsightOps - Inconsistent Search Results

Resolved - The incident has been resolved.
Apr 16, 12:53 UTC

Monitoring - We believe the issue is resolved and search results are consistently returned now. We'll monitor the system going forward.
Apr 16, 12:02 UTC

Identified - The issue has been identified and a fix implemented. Search result should now be displayed correctly, monitoring and validation of the fix is ongoing.
Apr 16, 11:49 UTC

Investigating - We are currently investigating inconsistent search results in InsightOps & InsightIDR Logsearch. This only affects search.
Apr 16, 10:33 UTC

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

InsightIDR, InsightOPS, InsightVM - Event process is delayed for some customers

Resolved - All data has caught up and this issue has completely resolved.
Apr 12, 23:30 UTC

Update - We have released a fix for the issue and the data backlog is now recovering.
Apr 12, 22:53 UTC

Identified - We are currently investigating issues in our event processing system. Some customers may experience delayed events. No data is expected to be lost.
Apr 12, 21:40 UTC