All Systems Operational
InsightIDR (US1) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
API Operational
InsightIDR (US2) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
API Operational
InsightIDR (US3) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
API Operational
InsightIDR (CA) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
API Operational
InsightIDR (EU) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
API Operational
InsightIDR (AU) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
API Operational
InsightIDR (AP) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
API Operational
InsightOps (US1) Operational
User Interface Operational
Data Ingestion Operational
Alerting Operational
InsightOps (US2) Operational
User Interface Operational
Data Ingestion Operational
Alerting Operational
InsightOps (US3) Operational
User Interface Operational
Data Ingestion Operational
Alerting Operational
InsightOps (CA) Operational
User Interface Operational
Data Ingestion Operational
Alerting Operational
InsightOps (EU) / Logentries Operational
User Interface Operational
Data Ingestion ? Operational
Alerting Operational
InsightOps (AU) Operational
User Interface Operational
Data Ingestion Operational
Alerting Operational
InsightOps (AP) Operational
User Interface Operational
Data Ingestion Operational
Alerting Operational
InsightVM (US1) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
InsightVM (US2) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
InsightVM (US3) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
InsightVM (CA) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
InsightVM (EU) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
InsightVM (AP) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
InsightVM (AU) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
AppSpider Operational
AppSpider OnDemand ? Operational
Webscantest.com ? Operational
Hackazon ? Operational
InsightAppSec (US1) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
InsightAppSec (US2) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
InsightAppSec (US3) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
InsightAppSec (CA) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
InsightAppSec (EU) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
InsightAppSec (AU) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
InsightAppSec (AP) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
InsightConnect (US1) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (US2) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (US3) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (EU) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (CA) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (AU) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (AP) Operational
User Interface Operational
Workflow Execution Operational
API Operational
tCell (US1) Operational
User Interface Operational
Event Processing Operational
API Operational
Notifications Operational
tCell (US2) Operational
User Interface Operational
Event Processing Operational
API Operational
Notifications Operational
tCell (US3) Operational
User Interface Operational
Event Processing Operational
API Operational
Notifications Operational
tCell (EU) Operational
User Interface Operational
Event Processing Operational
API Operational
Notifications Operational
tCell (AU) Operational
User Interface Operational
Event Processing Operational
API Operational
Notifications Operational
Rapid7 Services (US1) Operational
Rapid7 Services (US2) Operational
Rapid7 Services (US3) Operational
Rapid7 Services (EU) Operational
Rapid7 Services (AP) Operational
Rapid7 Services (CA) Operational
Rapid7 Services (AU) Operational
Extension Library ? Operational
Discuss Forum ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
tCell US1 - Scheduled Maintenance Jul 30, 00:00-02:30 UTC
We will be performing scheduled maintenance. We will provide updates as necessary.
Posted on Jul 26, 21:10 UTC
Past Incidents
Jul 29, 2021

No incidents reported today.

Jul 28, 2021

No incidents reported.

Jul 27, 2021
InsightIDR AU - Service Degradation
Resolved - This incident has been resolved.
Jul 27, 12:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 27, 11:32 UTC
Investigating - The team is investigating an issue which is affecting forensics jobs in IDR Australia region
Jul 27, 11:08 UTC
InsightIDR US1 - Service Degradation
Resolved - This incident has been resolved. Data processing and logs were delayed for a period of time but collection was unaffected. All data and logs have now been processed
Jul 27, 00:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 26, 22:49 UTC
Update - We are continuing to investigate this issue.
Jul 26, 21:07 UTC
Investigating - We are currently investigating an issue delaying data processing and logs
Jul 26, 21:06 UTC
Jul 26, 2021
Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021
tCell UI is Unavailable
Resolved - This incident has been resolved.
Jul 23, 16:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 23, 16:17 UTC
Update - This is affecting Australia (ap-southeast-2) and parts of US (us-west-2) only
Jul 23, 15:53 UTC
Investigating - We are currently investigating this issue.
Jul 23, 15:51 UTC
Platform product login experiencing issues
Resolved - This incident has been resolved.
Jul 23, 09:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 23, 08:56 UTC
Investigating - We are currently investigating an issue that is affecting access to Platform products. Our engineering team is investigating this issue. Apologies for any inconvenience caused.
Jul 23, 08:43 UTC
Jul 22, 2021
Agents appearing offline in Platform Agent Management (US1)
Resolved - This incident has been resolved. The agents were still operating as normal but appeared offline. Those agents are now appearing online again.
Jul 22, 20:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 20:25 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 22, 19:39 UTC
Investigating - We are investigating an issue in US1 where agents appear offline according to Platform Agent Management.
Jul 22, 19:27 UTC
tCell US Regions - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 22, 03:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 01:00 UTC
Scheduled - We will be performing scheduled maintenance. We will provide updates as necessary.
Jul 20, 21:51 UTC
Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021
tCell US1 - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 18, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 11:00 UTC
Scheduled - We will be performing scheduled maintenance. We will provide updates as necessary.
Jul 14, 13:26 UTC
Jul 17, 2021

No incidents reported.

Jul 16, 2021
tCell US1 - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 16, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 00:01 UTC
Scheduled - We will be performing scheduled maintenance. We will provide updates as necessary.
Jul 15, 16:57 UTC
Jul 15, 2021
InsightIDR EU - API Degradation
Resolved - This incident has been resolved.
Jul 15, 21:44 UTC
Update - We have identified and resolved the issue. API's are now fully operational.
Jul 15, 21:43 UTC
Investigating - The team is currently investigating an issue which is disrupting IDR APIs
Jul 15, 20:55 UTC
tCell US1 - Event processing temporarily delayed for some customers
Resolved - This incident has been resolved.
Jul 15, 08:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 13, 03:10 UTC
Update - Agents may appear off line when they are not offline, in addition to most recent data being unavailable via UI and API
Jul 12, 17:09 UTC
Investigating - We are currently investigating issues in our event processing system. Some customers may experience delayed events.
Jul 12, 17:00 UTC
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