Insight Network Sensor Scheduled Maintenance (AU, CA and AP)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 00:00 UTC
Scheduled - We will be performing scheduled maintenance over the next 24 hours. During this time, the system will be available and active, but you may see a gap in network data collection for 1-2 minutes as the updates get applied.
InsightIDR (US) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
API Operational
InsightIDR (CA) Under Maintenance
User Interface Operational
Event Collection Operational
Event Processing Under Maintenance
API Operational
InsightIDR (EU) Operational
User Interface Operational
Event Collection ? Operational
Event Processing Operational
API Operational
InsightIDR (AU) Under Maintenance
User Interface Operational
Event Collection Operational
Event Processing Under Maintenance
API Operational
InsightIDR (AP) Under Maintenance
User Interface Operational
Event Collection Operational
Event Processing Under Maintenance
API Operational
InsightOps (US) Operational
User Interface Operational
Data Ingestion Operational
Alerting Operational
InsightOps (CA) Operational
User Interface Operational
Data Ingestion Operational
Alerting Operational
InsightOps (EU) / Logentries Operational
User Interface Operational
Data Ingestion ? Operational
Alerting Operational
InsightOps (AU) Operational
User Interface Operational
Data Ingestion Operational
Alerting Operational
InsightOps (AP) Operational
User Interface Operational
Data Ingestion Operational
Alerting Operational
InsightVM (US) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
InsightVM (CA) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
InsightVM (EU) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
InsightVM (AP) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
InsightVM (AU) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
AppSpider Operational
AppSpider OnDemand ? Operational
Webscantest.com ? Operational
Hackazon ? Operational
InsightAppSec (US) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
InsightAppSec (CA) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
InsightAppSec (EU) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
InsightAppSec (AU) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
InsightAppSec (AP) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
InsightConnect (US) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (EU) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (CA) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (AU) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (AP) Operational
User Interface Operational
Workflow Execution Operational
API Operational
tCell (US) Operational
User Interface Operational
Event Processing Operational
API Operational
Notifications Operational
Rapid7 Services (US) Operational
Rapid7 Services (EU) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Insight Network Sensor Scheduled Maintenance (EU and US) Jan 19, 00:00 - Jan 20, 00:00 UTC
We will be performing scheduled maintenance over the next 24 hours. During this time, the system will be available and active, but you may see a gap in network data collection for 1-2 minutes as the updates get applied.
Posted on Jan 11, 14:26 UTC
Past Incidents
Jan 18, 2021
InsightIDR EU - Service Degradation
Resolved - This issue has been resolved and all data is processing normally.
Jan 18, 18:23 UTC
Identified - The team is currently aware of an issue which is delaying event processing for some customers in the EU region. No data has been lost. We will keep this status updated as we catch up on the data backlog.
Jan 18, 15:08 UTC
Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
InsightIDR US - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 14, 23:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 23:01 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 25, 03:17 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 23, 14:49 UTC
Scheduled - InsightIDR is undergoing maintenance, during this time login and certain pages may become unavailable although downtime is not expected.
Jan 7, 23:00 UTC
Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021
tCell US - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 8, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 12:00 UTC
Scheduled - We will be performing scheduled maintenance from 4am - 5am PST. During this time, the system will be available and active but there is potential for latency in data populating to the tCell Console (UI). No data will be lost or unavailable.
Jan 8, 00:06 UTC
Jan 7, 2021
InsightIDR: Dashboards not loading
Resolved - This incident has been resolved.
Jan 7, 07:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 7, 07:12 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 7, 07:11 UTC
Investigating - We are currently investigating an issue where dashboards are not loading for some InsightIDR customer.
Jan 7, 06:32 UTC
InsightIDR US - Service Degradation
Resolved - The issue has been resolved and all data is now processing normally.
Jan 7, 02:41 UTC
Monitoring - We have deployed a fix for the slow processing of messages and we are monitoring the system as it catches up on the backlog of data.
Jan 7, 00:24 UTC
Investigating - The team is currently aware of an issue which is delaying log processing and delivery of logs into log search. The team is investigating and working on a fix.
Jan 6, 23:23 UTC
Jan 6, 2021
InsightVM [US] - Jenkins Plugin and Container API Degradation
Resolved - This incident has been resolved.
Jan 6, 18:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 5, 20:18 UTC
Investigating - We are currently investigating this issue.
Jan 5, 17:58 UTC
Jan 5, 2021
Delays on alerting for Slack notifications
Resolved - Slack notifications were not delivered due to the Slack outage earlier today. All notifications are currently being delivered.
Jan 5, 00:11 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 4, 17:33 UTC
Update - We are continuing to investigate this issue.
Jan 4, 16:26 UTC
Investigating - We are currently investigating and issue that impacts Slack alerts.
Jan 4, 15:59 UTC
Jan 4, 2021
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