tCell (US) Service Degradation in Data Ingest Pipeline Affecting Some Customers

Incident Report for Rapid7

Resolved

This incident has been resolved. Some customers may have experienced agents being offline in the UI, but agents were functional during this time period. Some customers may see a small data gap during this period in the UI, but no data was lost.

Posted Feb 21, 2021 - 06:07 UTC

Investigating

We are currently investigating this issue.

Posted Feb 21, 2021 - 00:15 UTC

This incident affected: tCell (US1) (Event Processing).