InsightIDR, InsightVM, InsightOps - Agent Management Service Degradation
Incident Report for Rapid7
Resolved
This incident has been resolved.
Posted Sep 23, 2021 - 21:23 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 23, 2021 - 21:20 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 23, 2021 - 21:19 UTC
Investigating
The team is currently aware that users in affected regions cannot access agents via Agent Management in the platform.
Posted Sep 23, 2021 - 20:30 UTC
This incident affected: InsightIDR (US2) (User Interface), InsightIDR (US3) (User Interface), Log Search (US2) (User Interface), Log Search (US3) (User Interface), InsightVM (US2) (User Interface), and InsightVM (US3) (User Interface).