Rapid7 Status - InsightIDR US - Data collection is delayed for some customers

InsightIDR US - Data collection is delayed for some customers

Incident Report for Rapid7

Resolved

Event collection and event processing for InsightIDR has returned to normal. No data was lost, and tombstones will automatically resolve. If you are experiencing any issues, please contact support@rapid7.com

Posted Mar 20, 2017 - 23:11 UTC

Identified

We are currently investigating slow responses in our event processing services. Some customers may find their logs delayed in IDR and "tombstone" errors in their environment. We do not believe any data has been lost and the tombstone errors will automatically resolve once the issue is fixed.

Posted Mar 20, 2017 - 21:15 UTC