InsightIDR + InsightOPS frontend authentication issues

Incident Report for Rapid7

Resolved

This has been resolved, all services are functioning normally.

Posted Mar 30, 2020 - 18:08 UTC

Update

We are continuing to work on a fix for this issue.

Posted Mar 30, 2020 - 17:53 UTC

Identified

The team is currently aware of an issue which is affecting authentication to InsightIDR and InsightOps. While authentication is impacted, all data is still being processed. We are working on a fix.

Posted Mar 30, 2020 - 17:53 UTC

This incident affected: InsightIDR (US1) (User Interface), InsightIDR (EU) (User Interface), Log Search (EU) (User Interface), Log Search (US1) (User Interface), InsightIDR (CA) (User Interface), InsightIDR (AU) (User Interface), Log Search (CA) (User Interface), Log Search (AU) (User Interface), InsightIDR (AP) (User Interface), and Log Search (AP) (User Interface).