InsightIDR, InsightOPS, InsightVM - Event process is delayed for some customers
Incident Report for Rapid7
Resolved
All data has caught up and this issue has completely resolved.
Posted Apr 12, 2019 - 23:30 UTC
Update
We have released a fix for the issue and the data backlog is now recovering.
Posted Apr 12, 2019 - 22:53 UTC
Identified
We are currently investigating issues in our event processing system. Some customers may experience delayed events. No data is expected to be lost.
Posted Apr 12, 2019 - 21:40 UTC
This incident affected: InsightOps (EU) / Logentries (Data Ingestion), InsightVM (AP) (Event Collection), InsightVM (AU) (Event Collection), InsightVM (EU) (Event Collection), InsightVM (CA) (Event Collection), InsightIDR (US) (Event Collection), InsightOps (US) (Data Ingestion), InsightIDR (EU) (Event Collection), InsightIDR (CA) (Event Collection), InsightIDR (AU) (Event Collection), InsightOps (AU) (Data Ingestion), InsightOps (CA) (Data Ingestion), and InsightVM (US) (Event Collection).