Rapid7 Status - InsightIDR, InsightOPS, InsightVM - Event process is delayed for some customers

InsightIDR, InsightOPS, InsightVM - Event process is delayed for some customers

Incident Report for Rapid7

Resolved

All data has caught up and this issue has completely resolved.

Posted Apr 12, 2019 - 23:30 UTC

Update

We have released a fix for the issue and the data backlog is now recovering.

Posted Apr 12, 2019 - 22:53 UTC

Identified

We are currently investigating issues in our event processing system. Some customers may experience delayed events. No data is expected to be lost.

Posted Apr 12, 2019 - 21:40 UTC

This incident affected: InsightIDR (US1) (Event Collection), InsightIDR (EU) (Event Collection), Log Search (EU) (Event Processing), InsightVM (EU) (Event Collection), Log Search (US1) (Event Processing), InsightVM (AP) (Event Collection), InsightIDR (CA) (Event Collection), InsightIDR (AU) (Event Collection), Log Search (CA) (Event Processing), Log Search (AU) (Event Processing), InsightVM (CA) (Event Collection), InsightVM (AU) (Event Collection), and InsightVM (US1) (Event Collection).