Experiencing Collector Down Issues in US3 Region

Incident Report for Rapid7

Resolved

Service has been restored without loss of data. Event processing may be delayed as services recover.

Posted Aug 01, 2022 - 20:04 UTC

Update

We are continuing to investigate this issue.

Posted Aug 01, 2022 - 20:01 UTC

Investigating

InsightIDR is reporting data is not being received from the collectors of several customers in the US3 region. Engineering is actively investigating and an update will be posted as soon as available

Posted Aug 01, 2022 - 19:32 UTC

This incident affected: InsightIDR (US3) (Event Collection).