Service Under Maintenance
InsightIDR (US1) Under Maintenance
User Interface Operational
Event Collection Operational
Cloud Event Collection Operational
Event Processing Operational
API Under Maintenance
InsightIDR (US2) Under Maintenance
User Interface Operational
Event Collection Operational
Cloud Event Collection Operational
Event Processing Operational
API Under Maintenance
InsightIDR (US3) Under Maintenance
User Interface Operational
Event Collection Operational
Cloud Event Collection Operational
Event Processing Operational
API Under Maintenance
InsightIDR (CA) Under Maintenance
User Interface Operational
Event Collection Operational
Cloud Event Collection Operational
Event Processing Operational
API Under Maintenance
InsightIDR (EU) Under Maintenance
User Interface Operational
Event Collection Operational
Cloud Event Collection Operational
Event Processing Operational
API Under Maintenance
InsightIDR (AU) Under Maintenance
User Interface Operational
Event Collection Operational
Cloud Event Collection Operational
Event Processing Operational
API Under Maintenance
InsightIDR (AP) Under Maintenance
User Interface Operational
Event Collection Operational
Cloud Event Collection Operational
Event Processing Operational
API Under Maintenance
Log Search (US1) Operational
User Interface Operational
Event Processing Operational
Alerting Operational
API Operational
Archiving Operational
Log Search (US2) Operational
User Interface Operational
Event Processing Operational
Alerting Operational
API Operational
Archiving Operational
Log Search (US3) Operational
User Interface Operational
Event Processing Operational
Alerting Operational
API Operational
Archiving Operational
Log Search (CA) Operational
User Interface Operational
Event Processing Operational
Alerting Operational
API Operational
Archiving Operational
Log Search (EU) Operational
User Interface Operational
Event Processing ? Operational
Alerting Operational
API Operational
Archiving Operational
Log Search (AU) Operational
User Interface Operational
Event Processing Operational
Alerting Operational
API Operational
Archiving Operational
Log Search (AP) Operational
User Interface Operational
Event Processing Operational
Alerting Operational
API Operational
Archiving Operational
InsightVM (US1) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
Console Updates and License Activation ? Operational
InsightVM (US2) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
Console Updates and License Activation ? Operational
InsightVM (US3) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
Console Updates and License Activation ? Operational
InsightVM (CA) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
Console Updates and License Activation ? Operational
InsightVM (EU) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
Console Updates and License Activation ? Operational
InsightVM (AP) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
Console Updates and License Activation ? Operational
InsightVM (AU) Operational
User Interface Operational
Event Collection Operational
Event Processing Operational
Console Updates and License Activation ? Operational
AppSpider Operational
AppSpider OnDemand ? Operational
Webscantest.com ? Operational
Hackazon ? Operational
InsightAppSec (US1) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
On-Premise Engines ? Operational
InsightAppSec (US2) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
On-Premise Engines ? Operational
InsightAppSec (US3) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
On-Premise Engines ? Operational
InsightAppSec (CA) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
On-Premise Engines ? Operational
InsightAppSec (EU) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
On-Premise Engines ? Operational
InsightAppSec (AU) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
On-Premise Engines ? Operational
InsightAppSec (AP) Operational
User Interface Operational
Scheduling Operational
Cloud Engines Operational
API Operational
Data Ingestion Operational
On-Premise Engines ? Operational
InsightCloudSec (US1) Operational
User Interface Operational
Data Ingestion Operational
InsightCloudSec (US2) Operational
User Interface Operational
Data Ingestion Operational
InsightCloudSec (US3) Operational
User Interface Operational
Data Ingestion Operational
InsightCloudSec (CA) Operational
User Interface Operational
Data Ingestion Operational
InsightCloudSec (EU) Operational
User Interface Operational
Data Ingestion Operational
InsightCloudSec (AP) Operational
User Interface Operational
Data Ingestion Operational
InsightCloudSec (AU) Operational
User Interface Operational
Data Ingestion Operational
InsightConnect (US1) Operational
User Interface Operational
Workflow Execution Operational
API Operational
Data Ingestion Operational
InsightConnect (US2) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (US3) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (EU) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (CA) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (AU) Operational
User Interface Operational
Workflow Execution Operational
API Operational
InsightConnect (AP) Operational
User Interface Operational
Workflow Execution Operational
API Operational
tCell (US1) Operational
User Interface Operational
Event Processing Operational
API Operational
Notifications Operational
tCell (US2) Operational
User Interface Operational
Event Processing Operational
API Operational
Notifications Operational
tCell (US3) Operational
User Interface Operational
Event Processing Operational
API Operational
Notifications Operational
tCell (EU) Operational
User Interface Operational
Event Processing Operational
API Operational
Notifications Operational
Rapid7 Services (US1) Operational
Rapid7 Services (US2) Operational
Rapid7 Services (US3) Operational
Rapid7 Services (EU) Operational
Rapid7 Services (AP) Operational
Rapid7 Services (CA) Operational
Rapid7 Services (AU) Operational
Extension Library ? Operational
Discuss Forum ? Operational
Nexpose Console Updates and License Activation ? Operational
Surface Command (US1) ? Operational
Threat Command (EU) Operational
API Operational
User Interface Operational
Threat Command (US) Operational
API Operational
User Interface Operational
Threat Command (AP) Operational
API Operational
User Interface Operational
Threat Command (CA) Operational
API Operational
User Interface Operational
Threat Command (AU) Operational
API Operational
User Interface Operational
Threat Intelligence Platform (EU) Operational
API Operational
User Interface Operational
Threat Intelligence Platform (US) Operational
API Operational
User Interface Operational
Threat Intelligence Platform (AP) Operational
API Operational
User Interface Operational
Threat Intelligence Platform (CA) Operational
API Operational
User Interface Operational
Threat Intelligence Platform (AU) Operational
API Operational
User Interface Operational
Vector Command (EU) ? Operational
API Operational
Vector Command (US) ? Operational
API Operational
Vector Command (AP) ? Operational
API Operational
Vector Command (CA) ? Operational
API Operational
Vector Command (AU) ? Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Agent Management Scheduled Maintenance (All Regions) Nov 21, 2024 07:30-09:30 UTC
Agent Management and GraphQL API services will be undergoing a scheduled maintenance in all regions. During this maintenance window, both Agent Management UI and GraphQL API may be unresponsive for a short period of time and you might experience delays while querying data in Agent Management. There will no impact to data collection performed by Agents or Collectors deployed in your environment.
Posted on Nov 19, 2024 - 09:07 UTC
InsightVM - Scheduled Maintenance Nov 21, 2024 15:30-17:30 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Nov 20, 2024 - 14:58 UTC
Past Incidents
Nov 20, 2024
Data Platform Scheduled Maintenance - All regions
Completed - The scheduled maintenance has been completed.
Nov 20, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 09:00 UTC
Scheduled - The Rapid7 Data Platform will be undergoing maintenance at this time. User interfaces may be affected for the following experiences: Executive Risk View; Agent Based Policy CSV Export Via Report Creation Wizard; Agent policy dashboards; InsightCloudSec Windows OS Host Assessment and alert experience.

The maintenance window is scheduled for 3h, however the individual customer impact per region should be significantly less.
Nov 18, 09:19 UTC
Nov 19, 2024
US1 - Surface Command UI impaired
Resolved - This incident has been resolved.
Nov 19, 15:43 UTC
Monitoring - The fix has been rolled out and the team is monitoring for further impact
Nov 19, 15:17 UTC
Identified - The issue has been identified and a fix is being implemented
Nov 19, 15:16 UTC
Investigating - The team is investigating reports of issues with the Surface Command UI not loading for some users
Nov 19, 15:16 UTC
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
InsightVM Database Maintenance (US2, US3)
Completed - The scheduled maintenance has been completed.
Nov 15, 02:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 01:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 14, 01:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 6, 19:55 UTC
Scheduled - We will be undergoing scheduled database maintenance at this time.
Nov 6, 19:50 UTC
Nov 14, 2024
Data Platform Scheduled Maintenance - All regions
Completed - The scheduled maintenance has been completed.
Nov 14, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 10:00 UTC
Scheduled - The Rapid7 Data Platform will be undergoing maintenance at this time. User interfaces may be affected for the following experiences:

Executive Risk View, Agent Based Policy CSV Export Via Report Creation Wizard, Agent policy dashboards , InsightCloudSec Windows OS Host Assessment and alert experience.

The maintenance window is scheduled for 3h, however, the individual customer impact per region should be significantly less.
Nov 14, 10:06 UTC
Nov 13, 2024

No incidents reported.

Nov 12, 2024
Insight Agent (US2) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 12, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 10:00 UTC
Scheduled - We will be performing a scheduled maintenance on one of the Insight Agent Platform services responsible for Agent and Network Sensor configuration in the US2 region. Users will be unable to modify Agent and Network Sensor configuration, or install new Network Sensors during this time. Agent installation is unaffected.
Nov 4, 16:24 UTC
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Data Platform Scheduled Maintenance - All regions
Completed - The scheduled maintenance has been completed.
Nov 7, 10:29 UTC
Verifying - Verification is currently underway for the maintenance items.
Nov 7, 09:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 09:00 UTC
Scheduled - The Rapid7 Data Platform will be undergoing maintenance at this time. User interfaces may be affected for the following experiences:

Executive Risk View, Agent Based Policy CSV Export Via Report Creation Wizard, Agent policy dashboards , InsightCloudSec Windows OS Host Assessment and alert experience.

The maintenance window is scheduled for 3h, however, the individual customer impact per region should be significantly less.
Nov 5, 15:56 UTC
Nov 6, 2024

No incidents reported.

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