We are continuing to monitor for any further issues.
Posted Aug 23, 2025 - 20:01 UTC
Update
We are continuing to monitor for any further issues.
Posted Aug 23, 2025 - 19:53 UTC
Monitoring
Rapid7 has released a fix and is currently monitoring the active state
Posted Aug 23, 2025 - 19:26 UTC
Identified
Rapid7 has identified the underlying issue and are trying to identify a workaround right now.
Posted Aug 23, 2025 - 19:04 UTC
Investigating
We are currently experiencing delays in processing Endpoint/Agent data alerts. As a result, some alerts may be delayed in appearing within the platform .
Impact: Customers may notice delayed visibility into certain endpoint/agent-based alerts. No data has been lost; this is strictly a processing delay.
Current Status: Rapid7 is actively investigating
Posted Aug 23, 2025 - 19:01 UTC
This incident affected: InsightIDR (US1) (Event Processing), InsightIDR (EU) (Event Processing), and InsightIDR (US3) (Event Processing).