InsightIDR US - Event process is delayed for some customers

Incident Report for Rapid7

Resolved

This incident has been resolved and data is processing normally.
Posted Aug 07, 2019 - 17:12 UTC

Update

We are continuing to work on a fix for this issue.
Posted Aug 07, 2019 - 11:27 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 07, 2019 - 00:30 UTC

Investigating

We are currently investigating issues in our event processing system. Some customers may experience delayed events.
Posted Aug 06, 2019 - 22:22 UTC
This incident affected: InsightIDR (US1) (Event Processing), InsightIDR (EU) (Event Processing), and InsightIDR (CA) (Event Processing).