Scheduled maintenance for Collector plugin endpoint-cloud-proxy update (eu-central-1 and ap-southeast-2)

Incident Report for Rapid7

Resolved

This incident has been resolved.
Posted Aug 18, 2026 - 16:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 18, 2026 - 16:08 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 18, 2026 - 16:04 UTC

Investigating

We will be performing scheduled maintenance on SIEM/Collectors on 18/08/2026 16:00 PM UTC - 18/08/2026 17:00 PM UTC. During this time, customers may experience collector temporary stopping of collection.

Impact: collection stopping on all collector based sources for 5-10 minutes.
Worst case scenario: Collector goes offline until manual intervention

We appreciate your patience and understanding as we work to improve the reliability and performance of our services.
Posted Aug 17, 2026 - 15:44 UTC
This incident affected: Application Security (AU) (Data Processing) and Application Security (EU) (Data Processing).
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