InsightIDR US - Service Degradation

Incident Report for Rapid7

Resolved

This issue has been resolved and all systems are functioning normally.
Posted Aug 29, 2019 - 22:15 UTC

Identified

The InsightIDR frontend has recovered, we are working through the event processing backlog.
Posted Aug 29, 2019 - 19:12 UTC

Investigating

The team is currently aware of an issue which is causing the InsightIDR frontend to become unresponsive or fail to load and slow data processing. We are in the process of a fix.
Posted Aug 29, 2019 - 19:09 UTC
This incident affected: InsightIDR (US1) (User Interface, Event Processing).