Command Platform Outage

Incident Report for Rapid7

Resolved

This issue has been resolved.
Posted Jul 31, 2025 - 10:41 UTC

Update

We are continuing to monitor for any further issues.
Posted Jul 31, 2025 - 09:37 UTC

Monitoring

We are currently monitoring issues that impacted logging into the Command Platform in all regions.
Posted Jul 31, 2025 - 09:34 UTC
This incident affected: InsightIDR (US1) (User Interface), InsightIDR (EU) (User Interface), InsightVM (US1) (User Interface), InsightVM (EU) (User Interface), Log Search (US1) (User Interface), InsightAppSec (US1) (User Interface), InsightAppSec (EU) (User Interface), InsightVM (AP) (User Interface), InsightIDR (CA) (User Interface), InsightIDR (AU) (User Interface), InsightVM (CA) (User Interface), InsightVM (AU) (User Interface), InsightAppSec (CA) (User Interface), InsightAppSec (AU) (User Interface), InsightConnect (US1) (User Interface), InsightConnect (EU) (User Interface), InsightConnect (CA) (User Interface), InsightConnect (AU) (User Interface), InsightIDR (AP) (User Interface), InsightAppSec (AP) (User Interface), InsightConnect (AP) (User Interface), InsightIDR (US2) (User Interface), InsightIDR (US3) (User Interface), InsightAppSec (US2) (User Interface), InsightAppSec (US3) (User Interface), InsightVM (US2) (User Interface), InsightVM (US3) (User Interface), InsightConnect (US2) (User Interface), InsightConnect (US3) (User Interface), InsightCloudSec (US1) (User Interface), InsightCloudSec (AP) (User Interface), InsightCloudSec (AU) (User Interface), InsightCloudSec (EU) (User Interface), InsightCloudSec (US2) (User Interface), InsightCloudSec (US3) (User Interface), InsightCloudSec (CA) (User Interface), Threat Command (EU) (User Interface), Threat Command (US) (User Interface), Threat Command (AP) (User Interface), Threat Command (CA) (User Interface), and Threat Command (AU) (User Interface).