Remediation Projects are operational, queues are being processed as expected.
Posted Aug 15, 2025 - 22:25 UTC
Update
Update: Remediation Project remain operational, ticketing integrations (e.g., Jira) are delayed due to a backlog which is being processed.
Posted Aug 14, 2025 - 11:16 UTC
Update
Remediation Project updates have returned to normal, but ticketing integrations (e.g., Jira) are delayed due to a backlog. We are actively scaling up services to process this queue
Posted Aug 14, 2025 - 01:18 UTC
Monitoring
We have begun the process of restoring backend processing for Remediation Projects and Goals/SLAs. To ensure platform stability, we are cautiously resuming this service in phases and are processing the backlog of events. You will begin to see projects and goals update, but full processing capacity will be restored gradually. We will post an update once services are fully operational.
Posted Aug 12, 2025 - 22:01 UTC
Investigating
We have temporarily paused Remediation Projects and Goals/SLAs processing to ensure data accuracy. Our teams are working to restore full functionality.
Posted Aug 12, 2025 - 04:11 UTC
This incident affected: InsightVM (US1) (Event Processing).