Delay in alerts and investigations in AP and EU

Incident Report for Rapid7

Resolved

We have confirmed that all processing is up to date and operating as normal.
Posted Apr 27, 2026 - 14:51 UTC

Monitoring

Impacted services have been scaled to process the backlog of investigations and are now fully caught up. We will continue to closely monitor service health to ensure ongoing stability.
Posted Apr 24, 2026 - 12:38 UTC

Update

Impacted services have been scaled to process the backlog of investigations and are now fully caught up. We will continue to closely monitor service health to ensure ongoing stability.
Posted Apr 24, 2026 - 12:37 UTC

Investigating

We are currently investigating a slowdown in processing Alerts and creating investigations in ap-southeast-2 and eu-central-1 regions.
Posted Apr 24, 2026 - 11:21 UTC
This incident affected: SIEM (AP) (Data Processing) and SIEM (EU) (Data Processing).
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