Agents appearing offline in Platform Agent Management (US1)

Incident Report for Rapid7

Resolved

This incident has been resolved. The agents were still operating as normal but appeared offline. Those agents are now appearing online again.

Posted Jul 22, 2021 - 20:26 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 22, 2021 - 20:25 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 22, 2021 - 19:39 UTC

Investigating

We are investigating an issue in US1 where agents appear offline according to Platform Agent Management.

Posted Jul 22, 2021 - 19:27 UTC