InsightIDR - Data Collection, Processing and User Interface Degradation

Incident Report for Rapid7

Resolved

This incident has been resolved.
Posted Nov 04, 2025 - 18:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 04, 2025 - 14:54 UTC

Update

We are continuing to work on a fix for this issue.
Posted Nov 04, 2025 - 14:34 UTC

Identified

The issue has been identified and a resolution is being implemented.
Posted Nov 04, 2025 - 14:22 UTC

Investigating

We are currently investigating an issue affecting InsightIDR. Users may experience degraded performance impacting data collection, processing, and elements of the user interface.
Posted Nov 04, 2025 - 13:52 UTC
This incident affected: SIEM (US1) (User Interface), SIEM (EU) (User Interface), Log Management (EU) (User Interface), and SIEM (AU) (User Interface).
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