Platform Agent Management Service Degradation (US)

Incident Report for Rapid7

Resolved

This incident has been resolved.
Posted May 07, 2021 - 15:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 07, 2021 - 15:43 UTC

Identified

The issue has been identified. The team is working on a fix.
Posted May 07, 2021 - 15:34 UTC

Update

We are continuing to investigate this issue.
Posted May 07, 2021 - 15:32 UTC

Investigating

We are current investigating an issue which makes agents appear offline in Platform Agent Management. Note: the agents are still functioning. This issue is only affecting the online/offline status of agents in the Agent Management user interface.
Posted May 07, 2021 - 15:31 UTC
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