A fix has been implemented and we are monitoring the results.
Posted May 07, 2021 - 15:43 UTC
The issue has been identified. The team is working on a fix.
Posted May 07, 2021 - 15:34 UTC
We are continuing to investigate this issue.
Posted May 07, 2021 - 15:32 UTC
We are current investigating an issue which makes agents appear offline in Platform Agent Management. Note: the agents are still functioning. This issue is only affecting the online/offline status of agents in the Agent Management user interface.