Threat Command and Threat Intelligence - User Interface and API Degradation

Incident Report for Rapid7

Resolved

This incident has been resolved.

Posted Nov 18, 2025 - 17:24 UTC

Monitoring

We are continuing to monitor the recovery from this incident and are seeing steady improvements in service availability.

Posted Nov 18, 2025 - 15:38 UTC

Investigating

We are currently investigating an issue affecting Threat Command. Customers may experience intermittent login failure, API and user interface errors.

Our engineering teams are actively working to identify the cause and restore normal service.

Posted Nov 18, 2025 - 13:10 UTC

This incident affected: Digital Risk Protection (EU) (User Interface), Digital Risk Protection (US) (User Interface), Digital Risk Protection (AP) (User Interface), Digital Risk Protection (CA) (User Interface), Digital Risk Protection (AU) (User Interface), Threat Intelligence (EU) (User Interface), Threat Intelligence (US) (User Interface), Threat Intelligence (AP) (User Interface), Threat Intelligence (CA) (User Interface), and Threat Intelligence (AU) (User Interface).