Scheduled maintenance for Collector plugin endpoint-cloud-proxy update (ca-central-1)

Incident Report for Rapid7

Resolved

This incident has been resolved.

Posted Aug 14, 2026 - 17:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 14, 2026 - 16:01 UTC

Investigating

We will be performing scheduled maintenance on SIEM/Collectors on 14/08/2026 16:00 PM UTC - 14/08/2026 17:00 PM UTC. During this time, customers may experience collector temporary stopping of collection.

Impact: collection stopping on all collector based sources for 5-10 minutes.
Worst case scenario: Collector goes offline until manual intervention

We appreciate your patience and understanding as we work to improve the reliability and performance of our services.

Posted Aug 14, 2026 - 16:00 UTC

This incident affected: Application Security (CA) (Data Processing).