Insight Agent - Service Degradation

Incident Report for Rapid7

Resolved

This incident has been resolved.
Posted Jul 29, 2019 - 17:29 UTC

Identified

We are currently investigating the root cause of a connectivity issue with the scan-mode Insight Agent within InsightIDR, EU, AU and US regions.

Please note persistently installed agents are not affected, only agents launched in scan mode from the Insight Collector
Posted Jul 29, 2019 - 14:09 UTC
This incident affected: InsightIDR (US1) (Event Collection), InsightIDR (EU) (Event Collection), and InsightIDR (AU) (Event Collection).