Insight Platform: Intermittent API Connectivity Issues

Incident Report for Rapid7

Resolved

The Incident has been resolved - If you have any further questions - Please reach out to our Support team.
Posted Mar 17, 2025 - 21:15 UTC

Investigating

Customers experienced intermittent disruptions to the Insight Platform, resulting in difficulty navigating and accessing their Insight Products. This impacted the ability to utilize key platform features and retrieve critical data.
Posted Mar 17, 2025 - 20:30 UTC
This incident affected: InsightIDR (US1) (User Interface), InsightIDR (EU) (User Interface), InsightVM (US1) (User Interface), InsightVM (EU) (User Interface), InsightAppSec (US1) (User Interface), InsightAppSec (EU) (User Interface), InsightVM (AP) (User Interface), InsightIDR (CA) (User Interface), InsightIDR (AU) (User Interface), InsightVM (CA) (User Interface), InsightVM (AU) (User Interface), InsightAppSec (CA) (User Interface), InsightAppSec (AU) (User Interface), InsightConnect (US1) (User Interface), InsightConnect (EU) (User Interface), InsightConnect (CA) (User Interface), InsightConnect (AU) (User Interface), InsightIDR (AP) (User Interface), InsightAppSec (AP) (User Interface), InsightConnect (AP) (User Interface), InsightIDR (US2) (User Interface), InsightIDR (US3) (User Interface), InsightAppSec (US2) (User Interface), InsightAppSec (US3) (User Interface), InsightVM (US2) (User Interface), InsightVM (US3) (User Interface), InsightConnect (US2) (User Interface), InsightConnect (US3) (User Interface), InsightCloudSec (US1) (User Interface), InsightCloudSec (AP) (User Interface), InsightCloudSec (AU) (User Interface), InsightCloudSec (EU) (User Interface), InsightCloudSec (US2) (User Interface), InsightCloudSec (US3) (User Interface), and InsightCloudSec (CA) (User Interface).