SIEM - Rapid7 Collector

Incident Report for Rapid7

Update

We are continuing to work on a fix for this issue.
Posted Oct 26, 2026 - 20:44 UTC

Identified

We are aware of an issue affecting collectors. Affected collectors may appear stuck or unresponsive. Our engineering team has identified the cause and is working on a fix. We will provide another update as soon as more information is available.
Posted Oct 26, 2026 - 20:35 UTC

Investigating

Customers may experience an issue affecting some collectors after a recent update, which may cause them to appear stuck or unresponsive.

Our engineering teams are actively working to identify the cause.
Posted Oct 26, 2026 - 19:45 UTC
This incident affects: SIEM (AP) (Data Processing), SIEM (AU) (Data Processing), SIEM (EU) (Data Processing), SIEM (CA) (Data Processing), SIEM (US3) (Data Processing), SIEM (US2) (Data Processing), and SIEM (US1) (Data Processing).
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