Degradation with Vulnerability Management API (APIv4 and Bulk Export API) and SIEM

Incident Report for Rapid7

Resolved

This incident has been resolved.

Posted May 12, 2026 - 10:44 UTC

Monitoring

A fix has been implemented, our monitoring indicates recovery. We continue to monitor this incident.

Posted May 12, 2026 - 10:30 UTC

Identified

We have identified the cause of the issue impacting APIv4 and Bulk Export API used by Vulnerability Management, we are also investigating a related issue impacting SIEM. We expect resolution by 11:35am UTC+1. We appreciate your patience as we work to restore full functionality!

Posted May 12, 2026 - 10:29 UTC

Investigating

We are currently investigating an issue impacting APIv4 and Bulk Export API used by Vulnerability Management. We appreciate your patience as we work to restore full functionality!

Posted May 12, 2026 - 10:22 UTC

This incident affected: Vulnerability Management (APS2) (Data Processing), Vulnerability Management (AU) (Data Processing), Vulnerability Management (AP) (Data Processing), Vulnerability Management (EU) (Data Processing), Vulnerability Management (CA) (Data Processing), Vulnerability Management (US3) (Data Processing), Vulnerability Management (US2) (Data Processing), SIEM (AP) (Data Processing), SIEM (AU) (Data Processing), SIEM (EU) (Data Processing), SIEM (CA) (Data Processing), SIEM (US3) (Data Processing), SIEM (US2) (Data Processing), SIEM (US1) (Data Processing), and Vulnerability Management (US1) (Data Processing).