InsightIDR US1 - Service Degradation

Incident Report for Rapid7

Resolved

This incident has been resolved. Data processing and logs were delayed for a period of time but collection was unaffected. All data and logs have now been processed

Posted Jul 27, 2021 - 00:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 26, 2021 - 22:49 UTC

Update

We are continuing to investigate this issue.

Posted Jul 26, 2021 - 21:07 UTC

Investigating

We are currently investigating an issue delaying data processing and logs

Posted Jul 26, 2021 - 21:06 UTC

This incident affected: SIEM (US1) (User Interface), SIEM (EU) (User Interface), SIEM (CA) (User Interface), SIEM (AU) (User Interface), and SIEM (AP) (User Interface).