tCell US1 - Event processing temporarily delayed for some customers

Incident Report for Rapid7

Resolved

This incident has been resolved.
Posted Jul 15, 2021 - 08:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 13, 2021 - 03:10 UTC

Update

Agents may appear off line when they are not offline, in addition to most recent data being unavailable via UI and API
Posted Jul 12, 2021 - 17:09 UTC

Investigating

We are currently investigating issues in our event processing system. Some customers may experience delayed events.
Posted Jul 12, 2021 - 17:00 UTC